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MouthShut Score

89%
3.91 

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Rs. 4,89,000 (Ex-Showroom)

Maruti Suzuki

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Rusting and pathetic quality components in RitzVxi
Jan 06, 2015 11:51 PM 80103 Views
(Updated Jan 09, 2015 01:03 AM)

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Ritz vxi was purchased in 2011 as we required a hatchback for local runs in Mumbai


This is not our first vehicle.


Currently we have


Audi A4( 2012 model  -7000 kms done),


Toyota Corolla(2007 model -55000 kms run)


Ritz VXi( 2011 model, 12000 kms run)


Hyundai i10 Kappa2(2011 model, 50000 kms)


Previous vehicles:


2002 - Hyundai Accent( sold 2007, 60000 kms)


2011 - Ritz vdi( Bangalore, sold 2013, 45000 kms good that I sold it with 2 years else god only knows what failures I would have had to see. I've written a review on my Ritz vdi on mouthshut)


We had problem with Ritz vxi from first month of ownership




  1. Burning smell coming while running . This was present from the first day, service centre people never able to find out, it went when I replaced clutch at my own expense at 10000 kms, I have never changed clutch in any of my previous cars . service centre people telling that I don't know to drive . Maruti always right in commenting when I never faced this issue in any of the other cars and still going strong .Mileage was around 8 kms in city from day one till we changed the clutch at 10000 kms . This shows that the car had a faulty clutch from beginning




  2. Wiper motor had to be replaced as it got rusted( within 2 yrs of ownership, never I have changed this in any of my cars)




  3. Clutch and all the components had to be replaced at 10000 kms( Ten Thousand Kms had to spend around Rs.8000 for this). After replacing clutch, mileage is 14 in city with AC, 18-19 on highway




  4. Body panels have already started rusting, all the 4 window pane steel panel have rusted,




  5. Fuel gauge developed error, now a days it never shows full . even if I fill it to top also, it will show 1 or 2 blocks less, Pathetic quality control from Maruti. This was working properly in the beginning






Can anyone imagine this?


All cars are parking at same place inside my building and none of my vehicle has got rusted anywhere expect Ritz.


Even after have driving experience on so many cars, none of the vehicle clutch plates had to be changed anytime till I sell the car


Maruti service centre people will tell that driving is not proper so clutch is gone bad, this is inspite Ritz is driven mostly single person and you can see how less its being driven around( 10000 kms / 3 yrs= 3333 kms per yrs)


Most of the companies have gear box oil change interval of 1 lakh kms, but maruti had 20000 kms, This should make customers realize the poor quality of oil used by them.


Many have body antirust warranty for 6+ years, I don't even think Maruti will offer this . They can't as they know about their quality of parts


Maruti sells vehicles with very poor parts and puts blame on customer for their failure, Need to see how long does this company run like this . I will never recommend Maruti products to any of my friends nor family members and even in my company will let my colleagues know about the pathetic quality . Guys never buy Maruti, their diesel car sells just due to FIAT engine, else they would have lost the market by now


I will submit n number of pics if any one wants to see the rusting issue, never buy( vehicle age is 3 yrs only and all my vehicles are parked in same compound and its garaged  most of the days)


Attaching some pics, I don't see option to add more than 2 pics. First one shows the rusting issue, second image shows the bill for clutch change( see the ODO reading 10290 kms)


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