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MouthShut Score

89%
3.77 

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Rs. 3,01,000 (Ex-Showroom)

Maruti Suzuki

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MARUTI LOSSING ITS CREDIBILITY
Sep 27, 2008 03:10 PM 13579 Views
(Updated Nov 04, 2008 09:37 PM)

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

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Appeal:

I've done 20k in my brand new alto in 1yr and sorry to say im really fed up vth d car. Things were too bittter for me. This is my 5th car from maruti and and till now I was so impressed vth them. But this piece of junk has tortoured me like anythin. Within first 7000kms both my drive shafts were gone. I got em replaced under warranty. But you must believe me it took about 8 or 9 visits to several service centres for me to get warranty. really disgusting.


They really are interested in harrassing you wen you get a trouble in the warranty period. I thought I was done vth that but it was just the beginning. At 13k I had to change my entire cletch assembly. The car was undrivable due to the faulty clutch. yet the service experts made me wander 1 month for that to be done. We have to prove the problem to aaaaaallllllll the employees in the servive centre, even the clerk. to get warranty. Atleast 5 of those idddiots will take real rash test drives and just give a vacant look. I ve never seeen such crooks.


After this circus. its giving a hell lot of noises from the front. Suspension gone. both! Calippers gone both sides! Wat the hell is this I just cant understand wat happened to maruti. And wenever we show a complaint to them they are interested in showing other cars and try to prove that alll of em are having the same complaints. So wat! am I supposed to drive a car with continous lupdup sounds from the front.


One of the service supervisor himself told me that a lot of vehicles are coming vtth similar complaints lik drive shafts. Wat d hellll? you must understand that the average life of clutch assy or drive shaft is well above 80k kms. Why are these failing severely im sure the quality has gone down much much much.


The quality of the metal. It got tore offf on tightening a screw while fitting a speaker. so funny to hear. The body is paper thin. Its very difficult to drive it vth ac on. Very poor power it has. but its ok vth ac off. But u must admire the excellent ac. It beats even my ikon. Also nice mileage. always above 18kmpl. ALl else is adjustable and its a good car except for my bitter experiences. I dont think its an isolated problem. My new maruti 800 is also showing unusual complaints. I had taken both of em almost simoltaneously from INDUS MOTORS KANJIRAPPALLY. I dunno wethr its a problem with the pieces they had. Actually I feel really bad with this experience. So think twice.


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