Apr 26, 2012 12:53 PM
7683 Views
I too agree. marikar motors trivandrum service is very bad. I gave my honda activa for service and it took nearly 2 months for them to deliver the vehicle after servicing. their customer service is very very poor. if we call to the service coordinator's mobile, they wont attend the call and they dont even call you back. when I tried to their land line number today i.e. 0471 2571383 its saying "temporarly out of service". I dont know where they are heading with this kind of irresponsible customer servicing attitude. they have given me 4 commitment dates for the vehicle delivery. Like that it went 1 1/2 months. last time I had to shout at them for my vehicle to get delivered. They wont call the customer to update the vehicle service status. You have to call them to know the same. And its a "bali kera mala" to get this so called "customer service Gentle man" to get online. Their attitude is like as if we are borrowing their vehicle. After a day or two I am going to get my vehicle. God knows what will be my vehicle condition. I hope atleast I will get those two tyres back .
Thumbs down to marikar trivandrum (statue) service centre. never ever give ur vehicle to these guys. (I dont know about other marikar service centres in tvm)
