Apr 22, 2015 11:33 PM
29734 Views
I had recently purchased a new car at mandovi basaveshwarnagar and I realised what a big mistake I had made. I made this decision seeing a positive review about mandovi. The pre-sales experience was fair. Although they did not compromise on the price or give any free bees, yet the sales rep was quite friendly. Once the money transaction was done, their true colour came out.
Firstly they did not provide me any invoice or bills for payments for spare parts and extra fittings. Next the car manual along with the free service coupons were not given. Upon following up for more than a month, these were finally given with lot of mumblings.
Then came tge free service. There was a call frm mandovi for service and a date and time was fixed up to take the car. I waa told there would be a call an hour before the pickup time. I waited and waited for more than 3 hours beyond the pickup time and no call came. I tried several times to contact their cs but it was always engaged. I then decided no more contact with mandovi and calledup RNS and chkd with them. Within an hour a technician arrived and took my car for servicing.
After about 6 hours past the fixed pickup time, mandovi called up. I gave them a piece of ny mind. There was no word of apology or sorry frm them. My csr was well serviced and returned in time by RNS. I'm not sure how RNS maybe next time but surely mandovi is a nightmare. Avoid it. Avoid it. Avoid it.
