Kuala Lumpur to Kathmandu. Great offer, patchy execution. For the price they are the best I've seen. Full service essentially, with good IFE offering nice movies, TV, docos, games. But super late arrival, then sitting, waiting for ground crew who were slow. Boarding is slow, due perhaps to high proportion of inexperienced travellers. Flight good, cabin crew reasonable, food pleasant, but serving was disjointed with some rows forgotten for drinks, mains etc. Again, they've chosen an offer that is pleasantly surprising - very good. From that point, they can get the quality and staffing levels right if they choose. I've rebooked and will observe with interest
