Mar 19, 2014 11:26 PM
3775 Views
Hi, I would like to share my experience with this agency, I had already gone with this agency for Bangkok trip few years before, it was nice though they made some important places as optional one which was little bitter for us yet we booked for Paris Swiss delight because its the only package starting from Chennai and it was the cheapest European package among all the travel agencies. but is it? its 5n/6d trip, of which only 2 days covers in the package others 3 days comes as "optional", but we were fine with it and we booked. Then comes the visa part where I regretted my decision of choosing this agency. I literally lost all my interest in going to Europe. The agent who booked our tickets did not provide us with the correct info. They kept increasing their tour package price, first due to rising Euro rates, later because we are boarding from Chennai. But the tour package starts from chennai and thats why we choose the first place. Anyways, then comes the wrong info. he told us we might have to attend the interview for Swiss Visa and he asked us to come to mumbai.
We asked why did you apply swiss visa when you can apply for France Visa, there were no proper reply, then when asked whether Swiss embassy is in Chennai? Can we attend in Chennai? There was no proper reply, he very well told we can attend in Chennai. Okay. I am from Chennai, if I am having a visa interview in Swiss embassy in Mumbai when should my agent inform me? well my agent informed me 2 days before my interview and I've to book flight urgently to Mumbai. The worst part is, apart from paying 20k bucks for flight, the attitude shown by that agent was really bad. he asked "you can go to Europe alone but you can't go to Mumbai." I don't know what was his problem he was the one who didn't provide us with correct info and now he just wants to escape somehow. I really don't know how the rest of the trip will be. I thought a travel agency's work was to simplify our trips and give us good memories, well sure "make my trip" was not doing that job very well, because they have complicated my trip so badly.
If you ask if you suggest Makemytrip for your family, friends, colleagues, Hell no!
