Apr 24, 2014 09:04 PM
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(Updated Apr 24, 2014 09:05 PM)
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I was planning for a second Honeymoon after my marriage silver jubilee abroad. We narrowed down to Thailand. I was not clear as to plan my trip individually or through some travel links like Make My Trip, Yatra, Thomos Cook or any else.
Some of my close friends advised me to do direct bookings particularly for Thailand, where people are very tourist friendly and by doing so things could be managed much economically.
However, my wife suggested rather insisted that where we'll search for the logistics in an unknown new country, so we thought in that direction. Thomos Cook and Cox and Kings were costly. Yatra was giving many services at much cheaper rates.
However it was not having any office at Lucknow so we stepped in Make my Trip's office where we met Ms Gunjan. She cordially welcomed us and briefed about many aspects and how MMT could be better than others. We took no time in finalizing our search, though with hidden suspicions.
Again we had option to proceed online directly on MMT's website, but we preferred through local representative. We decided this so that we have some particular person, to whom can be bothered as and when needed conveniently.
We booked a holiday package with 2 nights in Pattaya and 3 nights in Bangkok.i.e a 5 night 6 day package called Charismatic Thailand. Bit apprehensive when I booked it with part payment made in advance. I thought I was taking a risk.But I was wrong. Ms Gunjan was quite cooperative.
She readily assisted and updated our each silly most query in most professional way. She even suggested for some Add-ons, which we later realised were extremely appreciated. She arranged for local SIM and currency of Thailand at my home itself.
Booked around just 15 days in advance and provided the passport details of myself and my better half was told by Gunjan that the tickets would be sent across 2-3 before the journey.
He was prompt enough to revert to my questions.
However the point that the tickets and vouchers would be sent 2-3 days in advance made me a little nervous. Anyway after following up with Ms.Gunjan I received the soft copy along with briefing sheet 4 days before the journey. Hard copies along with SIM were delivered physically at my residence.
About the journey, we were well received by Ms Nadia(the local Thai guide/escort appointed by MMT) at Bangkok airport and transferred to a hotel for complementary Lunch (not included).
There was a briefing by Mr.Tyron from MMT with several Do’s and Don'ts when in Thailand, entire Itinerary and suggestions about going around. After this, we were off to Pattaya. Hotel selection was extremely good.
This was followed by group tours as well as opted tours at extra cost in Pattaya and Bangkok. With this, 2 nights in Pattaya and 3 nights in Bangkok passed off in a flash. During the entire course of the journey Ms Nadia was always there with us to make things easy and provide support.
Time slots given for each place was quite appropriate. Pickups from Hotels were always on dot, which were mostly confirmed by Ms Nadia in advance. Ms Nadia was mostly ahead of other tour operator's escort/guide in guiding her group. She was always very friendly, cooperative, sincere, dedicated and committed towards her work.
Frankly speaking, I was actually happily surprised with the makemytrip experience and would not hesitate to try it again or recommend it to others.
It was an absolutely memorable trip planned in an excellent manner by makemytrip. Due credit and regards to Ms Nadia and other MMT's team members.