Apr 10, 2018 03:19 PM
2083 Views
(via Mobile)
(Updated Apr 10, 2018 03:14 PM)
Hi All,
Today I am writing this review after a loss of around 28k on flight booking made on MMT. I booked return air tickets of my mom-dad for Delhi to Canada
Let me give a detailed story. Before making a booking I called customer support of MMT and asked for a air tickets which may be cheaper since my dates were flexible. However, after some 5-7 mins. Executive informed my that there is no cheaper tickets then 1.49 lacs even if you changed the dates.
Believing him, I went ahead and booked the tickets. To my surprise, my sister shared few cheaper air tickets of the same flight by around 6-7k with some other sites. I was left in a shock by knowing that there were alot of cheap and better air tickets with other sites by around 28k.
When I contacted MMT again, they asked me to send an email to best price guarantee within 24 hrs which I send without wasting any moment further on 6th Apr18.
However, even after following up with them number of times. I got a call from them on 10th but they said, we cannot help you as even though you raised the query on time. Our technical team did not forward to us. Therefore, we cannot do anything. I asked them cancel my air tickets and refund full. I will book again. But executive banged the phone by saying "whatever" and he misbehaved.
This is really cheating and wrong/ false advertisement by MMT that in case you find cheaper fare we will return the difference amount. I am not asking for 28k which I lost due to executive but atleast refund 7k which is absolutely a demand which is according to there policy.
Guys, I will request everyone. Please stop doing bookings on MMT and do not believe them blindly. They are crooks.
