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Home > Ecommerce and Online Business > Travel Websites > Makemytrip > Very bad customer support

Very bad customer support. Review on Makemytrip

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17%
1.09 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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hassan India
Very bad customer support
Mar 13, 2016 10:59 PM 1725 Views (via Mobile)

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I had booked my international tickets online and had to cancel, but as per their cancellation policy it says 7 working days refund, I had to fight and go to consumer court to get back my money.when u book they have all the help but after that zero customer support, think twice before u book.


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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:


Booking ID or


Email address used at the time of booking




We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care

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By: MakeMyTrip | Mar 14, 2016  02:09 AM Comments 0

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