Name: Avoid Online Booking (Worst experience ever)
Item: Makemytrip
Rating: 1
Author: a Mouthshut User

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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sanmigel2000

bangalore India

1 Review

1 Follower

Avoid Online Booking (Worst experience ever)

Dec 28, 2010 09:06 PM 2053 Views

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MakeMyTrip Care Cares

MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

This is the first time in my life that I have had such a bad experience while booking online. I tried to book my air ticket thru makemytrip.com . While booking there was a transaction error. In spite of this my Credit Card Account was charged 750 Dollars (Ticket Cost ) . This is insane.

I tried following up with Customer Care and they does not seem to Care about this problem with their website and I am still in the process of getting my money back ( God knows when I will get my refund)

My Suggestion -> Stay Away from this site if you don't want to get your money blocked.

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Brand Response

Dear sanmigel2000,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care