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MouthShut Score

39%
2.83 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Brand-aid! The problem has been fixed. Happy Ending.
May 30, 2011 03:20 PM 1315 Views

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MakeMyTrip Care Cares

MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

Makemy trip executive sold their promotional offer of holiday vouchers for Rs 7000/- in April 2010. As per the T&C given in the kit the 1 yr validity period will start from date of dispatch which is 31 May 2010 in my case. Now 2 days back I wanted utilized remaining 2 vouchers & called up for bookings.


The people says that vouchers are expired in April 2011 & now not making my bookings. The customer care officer Ms. Neha assured me on last Friday to call back & till this day I am waiting. Also not giving any reply to my emails. Beware of such frauds. Everybody is sitting to suck public money!


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Brand Response

Dear Firdaus.Jahan,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 09, 2013  01:47 PM Comments 0

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