Name: Makemytrip customer service
Item: Makemytrip
Rating: 2
Author: a Mouthshut User

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17%

1.09

42,697 Votes

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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NathanaPa

Chennai India

12 Reviews

7 Followers

Makemytrip customer service

Apr 01, 2012 03:11 PM 2684 Views

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I have contacted makemytrip customer care to credit me my payback points from January onward, after calling them more than 10 times and 6 emails they have still not credited me my payback points, I think it's useless to continue using their service when other travel portals give you credit points for using their services.

Makemytrip website is easy to use for booking air and train ticket, as a longtime user of their website, I have noticed that their customer service quality has decreased as they have grown in size.

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Brand Response

Dear NathanaPa,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards
Team-MakeMyTrip Care