Name: Make my trip sucks
Item: Makemytrip
Rating: 1
Author: a Mouthshut User

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39%

2.84

42,768 Votes

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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pradeep.h.thakur

Mumbai India

10 Reviews

10 Followers

Make my trip sucks

Dec 27, 2013 02:03 PM 1425 Views (via Mobile)

(Updated Jan 02, 2014 05:59 PM)

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MakeMyTrip Care Cares

MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

You people suck. The most pathetic service that I have ever had from you guys. I'll ensure that I take you guys to the consumer court and present all the recordings of harassment that you guys have made me go through.

No one bothers to call back. Especially the executive Manik, doesn't know how to respond to queries as well and doesn't have enough product knowledge.

Poor and a pathetic service.

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Brand Response

Dear Pradeep.h.thakur,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

Booking ID or

Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,

Team-MakeMyTrip Care