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39%
2.84 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Amazing Cheatvertisements!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 26, 2009 12:13 PM 2418 Views

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Make My Trip Chat


Please wait for a site operator to respond.You are now chatting with 'Kezo'. Kezo: Namaste & greetings from MakeMyTrip. How may I help you?


Dear Pal : Hi Kezo, which country are U from?


Kezo: india


Dear Pal : Okay. Never heard that name.


Dear Pal : Anyways .. I am here to know about the Neelam The Grand, Goa package


Dear Pal : Is it all inclusive for Rs. 6, 999? Nothing extra right?


Kezo: 3.09% govt taxes


Kezo: this is ex mumbai


Dear Pal : Where is this Hotel? North / SOuth Goa? Near which beach?


Kezo: north goa 4 star walking distances from calanquiate beach


Kezo: would you like to make reservation sir?


Dear Pal : Okay.It was given this is a Spl offer for Marketing and AdvertisingProfessionals .. however here I see its open to all. Was that a Joke onthe email?


Dear Pal : Is there no one answering?


Dear Pal : Or am I supposed to wait?


Kezo: din't get what you mean


Dear Pal : Imean .. an emailer sent from Makemy Trip claimed that this is a packageexclusively for Advertising and Marketing Professionals.


Dear Pal : However this is a page on your website which is open to all.


Kezo: open for all


Dear Pal : Then why send out emails with Hoax messages?


Kezo: please get in touch with our advertising agency for that information


Dear Pal : Why then have U not given the details of the Advertising Agency and why am I directed here?


Kezo: if you need to make nay reservation I can help


Dear Pal : Does Ur advertising agency work at their will?


Kezo: what do you mean?


Dear Pal : I mean if U haven't told them to advertise would U think they would publish anything they wanted?


Kezo: if you are looking for information regarding your holiday plan I can help or if you are looking for reservation I can help


Dear Pal : That I understand. Who can help answer the questions of a victim of Ur cheating then?


Kezo: we are not cheating anyone


Dear Pal : Thenwhy is a Exclusive Offer being offered to all. And if it is indeed anoffer to all, then why does Ur email say "Special offer for marketing /advertising professionals" ?


Kezo: it is indeed a special offer


Dear Pal : Okay so whats special in it for Advertising and Marketing Professionals?


Dear Pal : No answers??? Yet?


Kezo: as this caht is not relevant to travel I have to disconnect the chat


Kezo: Thank you for visiting our site!


Kezo: Bye & have a wonderful day!


Chat session has been terminated by the site operator.What do you guys feel about this? Is it not blatant cheating?


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Brand Response

Dear dearpal,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 08, 2013  06:26 PM Comments 0

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