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28%
2.82 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Cheats of the 1st order
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 28, 2010 10:18 AM 2399 Views

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MakeMyTrip Care Cares

MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

I was offered a lifetime card by employees of indiatimes, as told by the persons on the telephone. This offered lifetime discounts at certain places, as well as some vouchers for discounted travel by make my trip, in association with shift thoughts.com .


On inquiring about the cancellation procedure, without using any of the benefits, i was not clarified as to how i can do it. But with indiatimes and make my trip being involved, i thought there would be no scam. But i was wrong.


On receiving the kit i find that they have included only a 1 year validity dining plus card.


On complaining at their phone no. I was attended to by a lady named neha. She said she would get back to me within 1 hour, and resolve my problem. This has not happened in the past 4 days also. Now i want to terminate this card/deal/vouchers and receive a full refund immediately.


I know these companies like indiatimes.com or makemytrip.com or associated companies, which are all part of this big scam going around, will probably not even listen to me. But i hope to just beware the others to not fall for scams by these or other companies or sites.


Hope my problem is resolved.


Sandeep garg


Ajmer


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Brand Response

Dear Sandystud,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 08, 2013  02:14 PM Comments 0

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