MMT is the pioneer and good. Review on Makemytrip

When internet aided travel boom first started in India in early Y2K, most websites were able to assist itinerary and ticket bookings as offline procedures. With the advent of online internet bookings, and increased security of internet transactions, came the boom in airline ticket bookings and most Air carriers enabled this feature on their websites to facilitate customers to book their tickets without going to a booking office.

However, the process was a tedious one, especially because browsing through Airline websites was a time consuming exercise and a customer could not get instant comparative flight timings or rates. Make My Trip (MMT) was the first website to consolidate the sale of air tickets of almost all the Airlines operating in the domestic sector. Other similar websites like TravelGuru.com, Indiatimes.com/travel and now, Cleartrip.com followed.

Eventually MMT has added hotel bookings, airport transfers, international air bookings and hotel packages to their repertoire.

I have been an MMT customer for more than two years now. I have never had the opportunity to avail their services for airport transfers, or hotel bookings, but as far as domestic airline bookings go, I have never faced a problem with them. After I make my bookings, I receive the tickets by courier in less than two days. Their 24-hour call center is very friendly and professional. In the event of an unfortunate cancellation, the procedure followed was in accordance with the rules.

Even though Indiatimes.com/travel has perhaps the cheapest (domestic) air tickets in their cluster, except of course the last minute deals offered on Airlines’ own websites, MMT is my favourite.