Name: Cheating by Make my trip
Item: Makemytrip
Rating: 1
Author: a Mouthshut User

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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dranandrampure

India

3 Reviews

1 Follower

Cheating by Make my trip

Jul 03, 2016 10:10 PM 1824 Views

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MakeMyTrip Care Cares

MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

Make my trip is one of the worst services for online booking. They never help you when you are in trouble. I lost Rs 10000 for my Chennai to Abu Dhabi flight booking on 4 th Dec 2015. The flight got cancelled because of the floods. Inspite of my repeated requests.

I did not get my money reimbursed. Goibibo had sent messages to all its customers of fully reimbursing all the bookings done through it. I kept contacting for nearly 2 months but to no avail.

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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

Booking ID or

Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care