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16%
1.10 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Cancelling a ticket - such a nightmare
May 19, 2006 07:38 PM 1720 Views
(Updated May 19, 2006 07:38 PM)

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I booked a Kingfisher ticket with these buggers Makemytrip people. They almost made a fool of me.


I don't know how the heck these people are surviving. To cancel a ticket, there are no clear instructions on their website.


Their 1800 number doesn't get connected from any phone other than BSNL landline which are going hard to find.


Its 2 months time now that they have not refunded my money. The website says in case of online cancellation the money should automatically get refunded which has not happened.


A big disadvantage of booking thru them is that you have to shell out extra when you want to cancel the ticket. In my case the airline charged me the cancellation charges and then makemytrip also has charges associated with it.


Well, I would say the best way to book tickets is get the lowest quotes from the site and book it directly with the airlines.


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Brand Response

Dear smartchintu,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards
Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 14, 2013  08:51 AM Comments 0

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