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38%
2.82 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Dont buy air tickets from MAKE MY TRIP
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 17, 2008 09:08 AM 2420 Views

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MakeMyTrip Care Cares

MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

I am vimal jain from visakhapatnam, I have recently come across the unusal happening and MAKEMYTRIP.com, where they claim that ISSE SASTA AUR KAHI NAHI.


I have tried making an air ticket with the site, and I have paid 5224 towards the airticket booking from Vizag to Bangalore for 17 sep, and on confirmation I have got the PNR for my Paramount Airlines, when I have visited that site to take my ticket print out, if found that the amount in total is showing as 4924, so there is a difference of 300 Rs.


And when I called up MMT, they said that these are some charges which they collect but not the airline, but my question is here when the agency is issuing a ticket so he will add the charges on the ticket, why it is not done, and when the agency has charged some amount, that same amount should be with the airline too, why there I a difference,


And while talking they are rudly behaving over this and telling me that I am free to complain where ever I need to. So here I would like to say that what is the point in saying that ISSE SASTA AUR KAHI NAHI. when the same is getting for less in the airlines.


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Brand Response

Dear Vimaljain.ind,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 08, 2013  07:39 PM Comments 0

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