Aug 25, 2011 04:34 PM
1258 Views
(Updated Sep 14, 2011 11:35 AM)
MakeMyTrip Care Cares
MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction
I've almost done my train booking in Makemytrip.com; after fund transfer from my account, their web server throwed an error
"We are not getting Referer URL because of improper submitting of the page."
Im not able to understand the error, but one thing is for sure, amount transferred . I lost 1400/-(I confirmed by logging into my account).:-(
No transaction reference numbers also . when I tried to call the customer care(CC) their CC supports only for Air booking/Hotel acco .
Wanted to share my experience and caution others also . will keep you updated.
14 Sep 2011
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At last I got a mail from makemytrip team;
Dear Customer,
Greetings from MakeMyTrip.Com
For your Booking Confirmation Number NR251295627934, your payment status is unconfirmed. This is for your information only and no action is required on your end.
In case any payment has been deducted from your account/charged to your card, the amount will be automatically reversed and credited back to your account/card within 7 working days.
Please accept our sincere apologies for the inconvenience caused.
Since this happened due to a momentary technical error, we recommend you try making the booking again.
Regards,
Team MakeMyTrip
India Phone: 0124-4628765
India Toll Free: 1800-103-8765(All Major Operators)
Regards,
Raj
