Nov 09, 2014 01:59 PM
3754 Views
(Updated Nov 13, 2014 12:25 PM)
MakeMyTrip Care Cares
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I had booked a round trip and was able to travel only one of the flights that I had booked. Due to some reason I was not able to travel on the other flight(return journey). Upon calling the representatives of the particular airlines, I was informed that I could put a cancellation request, thereby a refund of airport taxes alone could be processed(information which I never knew before).
Upon speaking to a representative of makemytrip, I was informed that I would be refunded a minimum of Rs 350 excluding the cancellation charges of Rs 200 which makemytrip charges as I was a gold member(again, information which I never knew).
Now, its been almost 10 days that I have placed a request, the website shows a refund of only Rs 115.
This is bad faith from these guys. I clearly did not expect this kind of a service from makemytrip.
Addition to previous
I had contacted Airasia representatives. I was informed that cancellation charges i.e refund of airport taxes would be an amount of Rs 365 against which Makemytrip has shown an amount of Rs 315 for reasons unknown.
An instant discount of MMT 200 had given me Rs 200 off on the transaction which has been deducted from the calculated refund amount making it Rs 115. The instant discount is supposed to be for the transaction.
However, today I have received a message saying Rs 87 has been forwarded to the bank for refund.
What rubbish is this? I wish I had booked my tickets through goibibo or the particular airlines itself.
