Jan 08, 2014 07:12 PM
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I was trying to book domestic flight on makemytrip. They have an option to redeem payback points under'Discount & Loyalty points' section after you select the flight schedule but before you decide or buy tickets. If you use payback number, whether you buy tickets or not your points gets redeemed automatically! Now you have no other way but end up buying tickets only at makemytrip and that too the discount coupon applies only to domestic tickets. Now, the condition of using coupon:
One e-coupon is valid only against a single purchase/transaction of domestic flight ticket at MakeMyTrip.com.
E-coupon code is not refundable, exchangeable, transferable or redeemable for cash. No extension of validity will be allowed.
So, in essence if you by mistake use payback number, whether you buy the tickets or not, they will take your redeemed points and keep it with them. They won't inform you on this any where while booking tickets.
Its complete cheating on their part.