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28%
2.82 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Worst experience ever
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jan 13, 2011 10:39 AM 3419 Views

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MakeMyTrip Care Cares

MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

I had purchase two tickets for an international travel, one for myself and one for my son.I canceled one for my son yesterday.


The charge was different. I called up makemytrip today to know my cancellation charges, I was told the same charges, but when I actually canceled, they charged me double to amount.


To verify the charges, I called up airline, during cancellation with another phone, and they suggested charging half the amount for cancellation of what makemytrip was charging me!


I am never coming back to makemytrip again, I will suggest someone to book directly from the airline site instead. NEVER NEVER NEVER AGAIN!


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Brand Response

Dear dd007,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 09, 2013  01:38 PM Comments 0

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