Feb 22, 2016 02:40 AM
7878 Views
(Updated Feb 22, 2016 02:48 AM)
MakeMyTrip Care Cares
MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction
One of the best places where you can go and plan your tours. You can book your means of transport and also the hotel room from this website, they also provide very good deals. Booking process is very simple and their customer service is very good. Website is very smooth and doesn't take time to load. Coming to my personal experience with this website, once we went to Delhi and booked our hotel room from this website, every thing went smooth till we reached the hotel.
Room which was allotted to us was in a very bad shape and had a very bad smell, we requested hotel management to allot us a different room but didn't had much luck we called makemytrip customer service but was of no use, however they agreed for a refund, which I felt was very helpful. We booked another hotel and makemytrip was very prompt in refunding our money.
