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17%
1.10 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Worst trip on makemytrip
Oct 22, 2015 02:17 PM 1936 Views (via Android App)
(Updated Oct 22, 2015 02:17 PM)

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Booked a hotel in Pondicherry for Rs.3600 from MakeMyTrip. Butfound out from the hotel reception that the tariff is only 1500 and at max 2000 during peak seasons. The room is only worth that. It is just an 80sqft cubicle with a double bed and AC plus a small 20sqft toilet. That room is totally worthless than 1500. And that is the tariff as accepted by the reception guy.


He was also wondering why MakeMyTrip took 3600 from me. Now I am feeling cheated by MakeMyTrip. If the hotel is charging only 1500, why isMakeMyTrip charging 3600. They are taking 400 as MakeMyTrip service fee. Still they took twice the tariff and totally cheated us.This kind of worst behavior was not expected from MakeMyTrip.On the top of that I had to pay another 200 directly to the hotel as taxes.


For a night's stay in a dungeon worth 1500, I end up paying 4000. Now I am totally depressed when I think of how MakeMyTrip cheated me. Please beware of the rates whenever you book rooms through MakeMyTrip. It is not cheap as they claim. They cheat you. THESE GUYS ARE CHEAP.


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Brand Response

Dear Milander85,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
• Booking ID or
• Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 26, 2015  11:11 AM Comments 0

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