Sep 08, 2010 12:38 PM
1470 Views
I was originally booked with the PNR RQR6N7. The flight IC 180 was 'cancelled' and I was rescheduled to fly on 21st August instead of 20th August. I was not informed. 'Makemytrip' also did not inform me. I found the rescheduling on my own and cancelled the booking. I made a new booking with PNR RAS6I5, this was for 20th August, flight IC 180. Why was I made to cancel and re-book when the flight IC 180 was not cancelled? I am filing complaint with the consumer forum.
These Makemytrip were selling the tickets for the flight and at the same time were telling me that it has been cancelled 'sorry sir'. What will I do with their 'sorry'? Did I pay with 'sorry' when I bought the tickets? Will they take their 'sorry' next time I buy ticket with them?
Just passing on airline info without any checks on their side. They tell me they have sent sms to my mobile, it is a Netherlands number, not delivered. Do they check? They send me rescheduling mail, repeating same details as original booking, very confusing people. On top of this they cancelled with 200/- service charge, what service I do not know.