Feb 10, 2006 12:31 PM
1841 Views
(Updated Jun 27, 2006 03:00 PM)
MakeMyTrip Care Cares
MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction
makemytrip EXPOSED: check out this link!
https://consumer-voice.org/magazines/legal_20060305.asp
Despite full/advance payment to, and a hotel-booking confirmation email (dated Dec. 8, 2005) from the online travel service provider – MakeMyTrip.com (MMT). But there was no room booked in our name when we reached the hotel (on Dec 21, 2005). We wasted a lot of time and money to call them for the room-booking and waited in embarrassment in the hotel lobby. MakeMyTrip even delayed the refund that was later offered by the hotel, for single-occupancy in the double room that we had booked (fortunately, the hotel told us to collect our refund from MMT). Worst of all, this online service provider used our credit card details that we had provided at the time of booking and – much later – to authorise a payment on our credit card without our permission. They do not consider this wrong and the only compensation they offer now is some vouchers/free stuff to avail their services again – as if we would! Please do not log on to their website, DO NOT depend on their services and definitely DO NOT give your credit card details to these frauds.
