Name: Never book bus tickets through MakeMyTrip
Item: Makemytrip
Rating: 1
Author: a Mouthshut User

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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nigelspriggs

Faridabad India

3 Reviews

1 Follower

Never book bus tickets through MakeMyTrip

May 29, 2013 05:25 PM 741 Views

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MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction

Never do any kind of bookings through MakeMyTrip. I booked bus tickets 3 weeks in advance through them and cancelled 30 minutes later since my requirement changed but got 50% deducted.

Their policies suck. In simple words I call this "Daylight Robbery". Even the hotel deals that they offer are not genuine. They hike up the actual rate and then offer discounts where you land up paying more than the actual price.

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Brand Response

Dear Nigelspriggs
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care