Nov 27, 2012 02:08 PM
1083 Views
Had booked a bus ticket for 3 (for Poornima tours through make my trip). On the day of journey when I reached the boarding point (which is unsuitable for families to walk through), bus operator told me they don't have bus in that route that night. In turn he offered me to go in some other route! How absurd, I want go to place A and you want to take me to place B?
Meanwhile drunk people started misbehaving with my family outside and when I intervened I was asked what are females doing at this time in this area! This must give an idea how insecure this travel agency and area is. And most of the crowd was silent and the goons tried to manhandle me and we had to rush out of the place in a rickshaw. make my trip doesn't have any idea about the operators or their location or service for which they are booking tickets. MMT doesn't take that responsibility also!
When I requested MMT for a refund they told "We contacted bus operator and he informed us that bus ran on time according to schedule". MMT asked me to contact bus operator directly for refund. Forget refund, I am not setting foot in that gully ever again. How are we responsible to contact bus operator when we booked ticket through MMT? No decent person can argue with a low quality bus operator.
Overall I want to suggest all my friends here never to book bus tickets through MMT. You will be seriously compromising your and your family safety by using this service. If you are in Karnataka then always use KSRTC, they might be expensive a bit, but they are safe.
