Jun 20, 2013 08:05 PM
882 Views
(Updated Jun 20, 2013 11:04 PM)
Booking ID: NU7903751240124 I received a message stating - "Crazy bus Sale on Makemytrip! Get 50% cashback on bus bookings made on our mobile app between 4-5pm today(10th of May). Use DEAL CODe FLAT50 while booking" I did the same and booked the bus ticket for two in the duration mentioned and also used the code "FLAT50". But after calling to the customer care so many times, they told I would receive the cash back within 14 days of dep date.
I sent an email also for which I got a complaint ID: 130605-049407 , but unfortunately there was no response since the date I sent an email. After so many days when the time was over, as 14 days period was over on 14th june, I called the customer care & got the info at the very end that I didn't use the coupon mentioned above. Bullshit!! I did everything as mentioned on the message received and now just to deny the offer, they said coupon not mentioned. That's not my fault if there is a technical error at Makemytrip's end. Why the hell would I suffer. I paid Rs.620, and should get my Rs.310 as a cash back. I would suggest all the customers, never to believe on the offers given by makemytrip.
One, thing more, that I mentioned on call on customer care with one of the executive, that the bus booking that was done gave me a lot of trouble. The bus conductor sold the ticket that I bought so many days ago. When we reached there 15mins before time, he said it has been sold already. which means there is no such co-ordination of Makemytrip with the Neeta Travels. We were given the front seats on the bus, after a long discussion. That too pathetic, I chose my own seat from makemytrip & got a pathetic n weird seat at front. Bad BOOKING SITE...!! Worst Experience..! All other booking sites are better, that they go with the offer they give.
