Mar 03, 2016 08:20 PM
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MakeMyTrip Care Cares
MakeMyTrip Care is working closely with MouthShut.com to achieve customer satisfaction
I would give them 5* but now only 2.5* or max 3*, the reason follows -
MMT travel expert used to be great. I had used their service plenty of times in the past. However now in recent past they are not as satisfactory & customer centric as they were before. I have been using their service from 2009 and they do not seem to appreciate the long associations. I'm really unhappy with the sort of avoidance they are showing to my international holiday query. It is really unexpected of MMT.
Somethings like self serve modes of flight hotel booking are awesome but to book a international holiday there has to be to & fro discussion and work outs. In past I had always contacted a lady by name Reshma 9611588100.
I guess, they are a 400mil company, success riding their nerves, avoidance is obvious.
