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MouthShut Score

17%
1.09 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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The fraud trip
Aug 04, 2016 11:01 PM 2612 Views

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My experience of booking domestic tickets Delhi to Nagpur was horrifying and rather eye opener the way customers are cheated.


I find option of Delhi to Nagpur return tickets  I proceeded for booking and when I finally clicked for payment a message appeared at top of screen.


Airline has revised fares for 3679. I again changed dates in same fare bracket and again this happened. Surprisingly after half an hour fare appearing was for 5780 and this was purely bluffing technique adopted by MakeMyTrip that when you finally click for payment fares are revised abruptly for higher amount.


More astonishing fact that when I left MakeMyTrip site and gone to Skyscanner I find fare more less for 4000 and when I opted for a flight for same dates opted in MakeMyTrip site, I was shifted to Delta Airline site who confirmed my tickets for around 4000 rupees  which I immediately booked. Really disgusting and annoying.


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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:


Booking ID or


Email address used at the time of booking




We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care

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By: MakeMyTrip | Aug 05, 2016  06:02 PM Comments 1

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