May 17, 2016 05:08 PM
8058 Views
I had a very bad experience with MTS company they have very very very poor customer service they dont know how to speak with the customer
I buy a MTS Dongle from one of their authorized retailer they told me that if I will pay 2199 then I will get 20gb every month till one year with 9.2 mbps they will activate it within 24 hrs when I buy it they activate it after 5 days after so many calls to them
when I use this dongle the speed was only .70 kbps so I call the customer service then they told me that I recharge only with 1399 only for one month and when I told them I got the speed only .70kbps speed
their customer representative make fake commitment that their technical department will call me within 4hrs
now I have called them aprrox 6 time they telling a lie that their representative will call me within 4 hrs still I did not get any solution
one more thing inke yahan ladko ko kya ladkiyo tak ko bolne ke bilkul bhi tehjeeb nahi or bina bataye phone kaat dete hai
so guys I am victim of this company their customer representative
believe me never ever use their service
if the company see my massage so call me 9999242450
if I will not get any solution till tomorrow then I know how to case a file in consumer court
