Jul 06, 2014 12:10 AM
32349 Views
To say in few words the service they are providing is utter rubbish. Their aim is to fill pockets first. Please don't buy anything from them. The following are the problems I faced.
1.The activation- I got message that it got activated. but when I try to connect it says failed to connect. I approached customer care. they randomly suggest some steps but it doesn't work. I browsed through the net and got some steps to activate.
2.Again I faced some technical issue. So I raised complaint in customer care, but same action again .No solution was provided.
3.When I want to pay 1st month bill online, they tell me that the first month's bill should be paid at the store.
- I brought the latest device(EC315) and they say its wifi enabled and can plug and play anywhere but now only if I connect through laptop the wifi works.
In one month I faced so many issues. Please guys dont buy anythign from them.