All I am asking is why this Injustice?. Review on Lufthansa

I am an employee of Siemens, India and Siemens employees travel across the world very frequently as this is a MNC and has allies worldwide. Most of the allied companies in various countries have officialcontract with Luftansa to arrange the travel assistence to their employees.

Recently Siemens have arranged a similar assignment wherein I visited Siemens VDO - Regensburg, Germany for a month during May - June along with my colleagues.

Siemens, while sending employees on assignment, takes every care to educate their employees about the rules and regulation followed during the travel. We were educated about the luggage limitation very well. It was clear to all of us that we can carry a check in luggage of 20Kgs and cabin baggage of 8Kgs. Apart from these, we are allowed to carry a document bag (to carry passport and other details) and Laptops (if any).

It was also told to us that, there is a privilage (stated in the Luftansa official website), wherein if a group of people are travelling from a company, they are allowed to check in together, which may help the travellers if one of them have a slight over wieght luggage. The over weight luggage can be compensated with the underweight luggage in the group.

While travelling from Bangalore to Munich, we had a good flight . But the issue happened during the return journey to Bangalore.

Couple of our collegues who returned on 27th May have faced a huge issue with the check in counter personnelin Munich. The issues are

1. Even though our Siemens colleagues were travelling from Munich to Bangalore, they were

   
   

   not allowed to check in together.

   
   




2. They were forced to suject their document bags for weighing.

   
   




3. On questioning the personnel, why they were not allowed to check in together in group and

   
   

   why the document bags are being subjected to weighing, they we bluntly told on their face

   
   

   that they will not allowed to fly if they argue.

   
   

Above all, all the employees were told that their individual baggages weigh 36Kgs each. How ironical it is to believe that the people who were educated about the baggage limitations would pack their luggages exactly 36Kgs each!!!!. Not a point less or more than 36Kgs. Precise!!

Everyone of them were charged with 180 Euros ( 6 Kgs Overwieght, with 30 Euros penal fee per Kg). These people were first timers to go out of thier country. They had bought valuables for their beloved. They could niether thro the items nor they could bare the penal fee.

Especially when the people from the developing countries like India go out to the most developed countried like Geramny, they try to save the money from the remuneration provided to make thier life back home financially sound. When these kind of things happen to them, I would say, it is a big injustice.

Because, I travelled back to India the next week after these guyz. I was alone. There was not group with me to check in together to compensate the over luggage. I weighed my luggage before starting and it was 5 Kgs over the specified limit. My check in luggage alone was 26.4 Kgs. They weighed only my checkin luggage. It was 28.8 Kgs.

How come the weight of the same luggage in Munich differs from the wieght of the same luggage in Regensburg? Does these places have different specific gravity and the weight varies? then this is the eighth wonder of the world and should be brought to light.

I had a cabin luggage of 5Kgs. I was just warned to take care of my luggage weight the next time. I carried 35 Kgs of total luggage without considering my document bag which weighed around 4 Kgs.Moreover, it is described in the Luftansa baggage policy that one cabin luggage is allowed per traveller. I carried two. No One bothered to ask me.

I would like to ask the readers that why this discrimination has been done with the travellers.

1. Is it because of the country they belong to (developing countries like India)?

   
   




2. Is it because of the color of their skin (brown)?

   
   




3. Is it because of the money they pay for the ticket (Economy / Business)?

   
   

Further I would like to ask the following things to Luftansa,

1. If Lufthansa, don't allow to check in together, why did they publish it in their website?

   
   




2. Don't Lufthansa have any particular set of working instructions to their Check in counter

   
   

   personnel?

   
   




3. How come the working instructions for different check in personnel are different? Why did

   
   

   they allow me with over weight luggage? Or there is any flexible working instructions

   
   

   which says the personnel can levy the penalty as per their will and wish? Is it not illegal to

   
   

   allow over weighed luggage by some irresponsible check in counter personnel?

   
   




4. Do you think the justice being done by penalizing us for over baggage and had already

   
   

   allowed other travellers with over weight luggage to check in? We all pay the same ticket

   
   

   fare, they why is this discrimination?

   
   




5. How come all the 3 guys have 36 Kilograms of luggage? Do they mean that all these

   
   

   people were carrying the same weight i.e., 6 Kilograms above the specified limit?

   
   




6. Does the working instructions for the checkin counter personnel changed within a week?

   
   

   Does the working instructions changes depending on the mood of the personnel? Does

   
   

   the working instructions changes depending on the appearance of the Traveller?

   
   




7. Why did they never asked me to weigh the cabin bag and document bag?

   
   




8. How did they allow just the check in luggage of 28 Kilogram?

   
   




9. How come weights do differ by a huge difference of 2 Kilograms from Munich to

   
   

   Regensburg?

   
   

This can't be digested. I'm not blaming anyone here on the basis of their skin, nationality, religion or origin. All I am asking is why this Injustice?