Jul 25, 2012 03:49 PM
7991 Views
Product: Sandals of Rs. 1299 from Phoenix Market City(LBS marg, Ghatkopar / Kurla).
Person in charge: Sajid(not sure if he gave his right name, he refused to give his full name)
Within 1 month both the sandals broke(one of them broke from soul) such a cheap quality sandals with a big price tag.
went to the shop again to show them and met this guy Sajid . he was so rude . he told will send it to company and will take around 10-15 days and he gave some receipt which was already cancelled and refused to give a new one . argued on that for around 5 mins but he din't gave a new receipt . such a pathetic customer service . it was a disgusting experience.
Advice you not to buy any thing from Lords Shoes and specifically from Phoenix Market City branch as the person in charge is pathetic.
