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MouthShut Score

34%
1.64 

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LetsNOTbuy.com
Feb 06, 2012 12:56 PM 1425 Views

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This is the most pathetic ever online shopping site. At first, they do not deliver what they promise and then, they actually drag the replacement part once you lodge a complaint saying that you've received the wrong product. It's been 10 days and i'm still waiting for them to collect the wrong product and replace it with a product that I actually paid for. This has been my worst ever online shopping experience.


Not to forget, the most uncooperative customer service too! I'd rather want Kapil Sibal blocking people from accessing Letsbuy.com than monitoring social networking sites. In short ‘letsNOTbuy.com’.


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Brand Response

Dear Customer,
We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way.
So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.
We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your registered e-mail ID with Letsbuy or your order details and we shall work to regain your trust once again.
Looking forward with you.
Team Letsbuy

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By: LetsBuy | Feb 06, 2012  03:42 PM Comments 1

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