MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

25%
1.64 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

New Delhi India
Fraud tactics to attract customers.
Dec 19, 2011 06:03 PM 2388 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

The mastercard coupon for 5 percent off is advertised on the front page of your website https://letsbuy.com/mastercard clearly stating that the coupon is valid till 31-Dec-2011. I wanted to purchase an item worth 12700/- Rs and hence SMSed for the coupon code several times but never received the same.


On calling your customer care I get a response that due to some techincal difficulty the page https://letsbuy.com/mastercard is not updated. There is no coupon at present. This is clearly a fraudulent tactic to attract customers to your portal promising them discounts and making a fool out of them.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Customer,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again. Just share your concern with us at customercare@letsbuy.com and we would work to assist at the earliest.
Thank you again for bringing this matter to our attention.
Yours in Service,
Team Letsbuy

Upload Photo

By: LetsBuy | Dec 19, 2011  06:08 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Letsbuy
1
2
3
4
5
X