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Home > Ecommerce and Online Business > Online Shopping > Letsbuy > Poor customer service and product quality

Poor customer service and product quality. Review on Letsbuy

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24%
1.66 

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Chennai India
Poor customer service and product quality
May 24, 2012 01:11 PM 12347 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have bought a few products from this website as I found their collection to be great. Though I have no issues with their website, price and shipment, I am very unhappy with their customer service. Recently I got a faulty product (a torch) and when I requested customer service to replace it, they completely ignored my request. Not sure if it is a strategy to push substandard product.


I will not buy from this website again.


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