Name: Selling used products
Item: Letsbuy
Rating: 1
Author: a Mouthshut User

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vivek360

shimla India

1 Review

Selling used products

Feb 19, 2012 08:52 PM 2031 Views

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I ordered a 5.1 speaker system from them. It was delivered in time but when I unboxed it the speakers inside had scratches and were not new. The subwoofer malfunctioned. it was clearly a used product. Yet the site claims that it only sells brand new sealed products has really created a doubt in mind whenever I shop online. Better use other trustworthy online shopping sites. Do not risk losing your hard earned money. Stay away from letsbuy.

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Brand Response

Dear Vivek,
We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way.
So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.
We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your registered e-mail ID with Letsbuy or your order details and we shall work to regain your trust once again.
Looking forward with you.
Team Letsbuy