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My order no LSB-766732 Baltra Explode Room Heater. Review on Letsbuy

Name: My order no LSB-766732 Baltra Explode Room Heater
Item: Letsbuy
Rating: 1
Author: a Mouthshut User

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25%

1.64

9,738 Votes

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dukemax

Istanbul, Turkey India

3 Reviews

My order no LSB-766732 Baltra Explode Room Heater

Jan 09, 2012 10:03 PM 1501 Views

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I have order from letsbuy.com Baltra Explode BVC-BTH-102 Room Heater via my order no. LSB-766732 the product they send me is factory defected product the upper heating lamp was broken it seems that heating protector element casing are broken from factory itself. No one can send this product blindly. THEY ARE ACTUALLY DISPOSING OFF DEFECTIVE PRODUCTS TO THE CUSTOMER.

This product cost me Rs. 670 COD its not a very big price buy a big price to learn my mistake. My Advice;

NEVER EVER BUY FROM LETSBUY.COM.

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Brand Response

Dear Mr. Danny,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We are sorry to learn that you received a tampered Room Heater.
We guarantee to replace the faulty product delivered and for the service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing this matter to our attention.
Yours in Service,
Team Letsbuy