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MouthShut Score

34%
1.65 

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Horrible horrible website
Mar 13, 2012 01:07 AM 3682 Views

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When I read that they got sold off and taken over by the guys who also own flipkart I assumed that the levle of the service would have improved.


Ordered a Kaspersky Internet Security 2012 on 9th Mar since my anti-virus was about to expire in a few days and wanted an update on a priority basis.


On 10th I received a mail that the product has been dispatched along with the tracking id for the ever reliable Aramex.


The Aramex status still shows that the product is still in Delhi on 13th Mar.


Horrible horrible website. Its sad that some people just cannot figure out when to shut shop and move on.


Maybe just maybe this is not the right business for you.


Have ordered 5 set of toys also from Letsbuy and the order was placed mid- February. Have received 2 toys so far and I have even stopped keeping track of the remaining three.


Online shopping.the next best thing in India


With websites like Letsbuy they might just completely kill traditional shopping.


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Brand Response

Dear Customer,
We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way.
So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.
We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your registered e-mail ID with Letsbuy or your order details and we shall work to regain your trust once again.
Looking forward with you.
Team Letsbuy

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By: LetsBuy | Mar 13, 2012  02:10 PM Comments 0

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