Name: Poor Delivery
Item: Letsbuy
Rating: 3
Author: a Mouthshut User

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beheras

Bhubneshwar India

2 Reviews

Poor Delivery

Aug 11, 2011 04:01 PM 2500 Views

(Updated Apr 11, 2012 10:44 AM)

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On 5th April 2012, I made a purchase( Order no: LSB-974959) on LetsBuy. But to my surprise, the item that I ordered on LetsBuy has not yet being shipped. The customer Care has no clue why there is a delay and they have just one standard response i.e:Please wait". This indicates that there is no linkage between the logistics and the customer care department and the customer care is not able to give the right update. Poor Showing!

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Brand Response

Dear Customer,
First of all we would like to thank you for your interest in shopping with us. You had lived out your faith on us and made an order on 11 Aug for which the timely updates have not been provided.
Your comments regarding the service you received at our site are very important to us. We want customer’s to enjoy shopping at Letsbuy.com, so your feedback is very well appreciated and is being shared with our team.
You deserve only the best service, especially when you take out time to go through our online catalog and hence decide to shop from the same. We have discussed your review with the concerned team and would work to value it further as well!
Looking forward for a fruitful association!!
Yours in Service,
Team Letsbuy!