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MouthShut Score

34%
1.81 

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Unexpected delay in product delivery
Jul 07, 2015 05:31 PM 3751 Views

Customer Service:

Product Quality:

Delivery Timeliness:

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In most of the times their customer service number is busy and not sure when they will be connected. I ordered the products on 2nd July 2015 but still waiting for the delivery.


Their delivery partner says that it would reach on 11th July. So it is taking almost 9 day.


Not satisfied at all the way they handled this order. I would say I would not choose Lensekart again for shopping any product.


I have customer service in some of the cases good.


Thanks


S M


Kolkata


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Brand Response

Dear Shakti, we sincerely apologize that we have not been able to serve you well. Lenskart values its customers dearly and for us customer satisfaction is our first priority. In order for us to serve you better we request you to kindly let us know your registered mobile number or your order ID. This will help us to recognize you in our database and understand your grievance better.

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By: valyoo_lenskart | Jul 08, 2015  03:33 PM Comments 2

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