Jun 06, 2012 03:50 PM
3528 Views
Recently, I ordered a pair of Ray Ban aviators- RB 3025 001/58 sunglasses from Lenskart. One for my father and another for my brother (coincidentally their birthdays fall on the same date!), And I must say, the professional attitude of those guys in dealing with their customers is really commendable. Since I am a bit apprehensive of making payments online via credit cards and all, I opted for the COD (Cash on Delivery) option.
I had some other doubts also, regarding the warranty and authenticity of the Ray Bans I was ordering. I was promptly informed that all products were checked at their labs and passed with ‘genuine and original certificates’, only after that do they ship any product. Also, in case of any defects, I was informed, my sunglasses would be replaced within 14 days and my money will be refunded.
After placing the order, I got an e-mail, the next morning notifying that my transaction was under process and my shipment would be delivered in 3-5 days. Got a pleasant surprise when the package arrived via Blue Dart just after 2 days! The sunglasses came with the Ray Ban product manual, stamped warranty papers and billing details. Sleek, shiny and brand new, the aviators were a cool gift for my father and bro! Boyy, were they pleased or what!
