Name: Thieves, they are!
Item: Lenskart
Rating: 2
Author: a Mouthshut User

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17,942 Votes

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bhaskardk

North Lakhimpur, Assam, India India

14 Reviews

1 Follower

Thieves, they are!

Dec 30, 2015 01:57 PM 2233 Views

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Get your first frame free, they tell you. But they won’t tell you that you would need to pay almost double the amount for the lenses to claim your free offer. Agitated, I still went with it. And lo and behold! The spectacles arrived with so low a quality of frame that would make you simply sit and repent on your decision.

These frames are available on the streets in India for as low as Rs.50! I fell to their scam once. Won’t commit the same mistake again!

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Brand Response

Hi Bhaskar, its really sad to hear that you are facing issues with the product quality. We tie up with reputable manufacturers/vendors to deliver the best quality products to our customers and follow the same protocol when it comes to Lenskart products as well. We do a stringent quality check at our end before shipping out the product as we always want to ensure top quality products for all. Seems we have not been able to meet your expectations at this point of time. We never want you to feel stuck with a bad experience and are available round the clock at your service. Hence, we request you to share your order details so that issue can be escalated to the respective team for an amicable resolution from our end. Thanks.!