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Home > Ecommerce and Online Business > Online Shopping > Lenskart > Worst

Worst. Review on Lenskart

Name: Worst
Item: Lenskart
Rating: 1
Author: a Mouthshut User

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34%

1.80

17,930 Votes

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kunalmunjal

Delhi India

8 Reviews

1 Follower

Worst

Jul 03, 2015 10:55 AM 3723 Views

(Updated Jul 05, 2015 12:33 PM)

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I have been trying for my refund for last 5 days. I have been contacting them both live chat and twitter, but they are not initiating the refund from their side. Just regularly they are giving me excuses and waiting for more 24 hours. I am done with lenskart.

Their live ch at executives are so rude, they leave chat without resolving the problem, they just keep on asking Is there anything else they can help and then leave the chat abruptly.I will never transact with them again.

order # 1203157870

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Brand Response

Dear Kunal, your feedback is extremely crucial for us as we aim at maximum customer satisfaction and we apologize for the inconvenience caused to you. However, we wish to inform you that we have already initiated refund against your order and amount will reflect in your bank account with in 2-3 business days max. We surely look forward to get further chance to serve you better!