MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

33%
1.82 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-9999899998

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Nagpur India
FREE SERVICE but DUPLICATE FRAME
Apr 11, 2016 12:22 PM 2787 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I had purchased more than 5 frame from LENSKART and it was excellent and I had recommend to my friend also and they also rate it as best.


WHAT I LIKE ABOUT LENSKART IS THAT


-They provide free home eye checkup I just call to customer care and they provide me the next day slot for eye check and next day the doctor came with two big bags and he was quite humble and polite and he had two full sets of box with sample frames he showed me and I like it .


DEMERIT


After using frame for 7 month I found that skin of frame   is coming out just like removing plastic layer from book cover and then I realized the reason behind cheapness and free frame .The brand name written on frame also dissapers within few days.so be careful before buying .


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hi Sniraj370,
Warm Greetings From Lenskart,
First of all please accept our sincere apologies for this trouble. We never want our customers to have such an experience. However, we are here to resolve your issue to the best of our abilities. We request you to kindly share your order ID or contact number so that we can assist you better.
Regards,
Lenskart

Upload Photo

By: valyoo_lenskart | Apr 11, 2016  12:43 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Lenskart
1
2
3
4
5
X