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MouthShut Score

33%
1.82 

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greece patras Greece
Pathetic experience
Jul 05, 2016 04:16 PM 1974 Views

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I had ordered contact lenses from lenskart and it was supposed to deliver within few days. but I had a tough time getting the lenses delivered to my place. Since I had made the payment in advance, it seemed that they had least intention to deliver the lenses. forget the delivery on time. the courier service keep on updating the wrong status every day. and lenskart didn't plan any significant role in getting it delivered on time.


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Brand Response

Hi, we don't want our customers to experience anything like that. It is really important for us to analyse our improvement areas and we are thankful to you for bringing this to our notice. We assure that it will always be a better experience for you in future. Please write to us for any assistance or provide us with your order ID so that we may contact you. We would surely share the feedback with the entire team to ensure that this is not repeated. Regards, Lenskart.

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By: valyoo_lenskart | Jul 05, 2016  08:22 PM Comments 0

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