Sep 12, 2016 09:04 PM
6990 Views
I'm pasting the review shared by one of many cheated customers of lathangi ford Bannerghatta Road.
To anyone who thinks Skoda is famous for their service, think again, player two has just entered the game.
This thread is going to be a long one, please bear with me.
A particular predicament has left a mutual friend in deep distress and utter humiliation. She isn't a member here and as a part of this community, I feel morally obliged to help in any way I can. I could think of no other platform but the one I'm on right now to help and assist her.
How'd it start?
Constant niggles after third service led to what I'm about to describe below.
What car was it?
Ford Ecosport 1.5 TDCi Ambiente - 2013 run about 30k km.
What happened?
Dealership assigned pick-up/drop-off driver "allegedly" rammed into a divider at high speed on the way back from the service center at night on the 3rd of June.
Lathangi Ford crashes customer EcoSport; 1.6 Lakhs of damage.
The solution provided by the dealership?
write off a cool 1.6 Lakh Rupee estimate for repairs which the customer must pay from her insurance for no fault of hers.
The dealership later agreed to repair from their end but was adamant on not providing any written guarantee that any future engine/suspension problem will be dealt by them responsibly without shifting blame to the customer
And. Guess what? They also offered to buy back the car from her for a grand sum of 4 Lakhs as opposed to the market value of about 7 lakhs after the customer decided not to involve her insurance after continuous pestering from the dealership.
Where's the car now?
Still at the service center for a month and a half now.
Read the rest here
team-bhp.com/forum/indian-car-dealerships/178165-bangalore-lathangi-ford-crashe
s
-customer-ecosport-1-6-lakhs-damage-update-resolved-ford.html
